Store Policy

Policy

Midsummer Child is dedicated to providing safe, beautiful candles you will feel proud to display in your home. All products are vegan friendly and have never been tested on animals. Any crystals you may receive in your package are always ethically sourced.

We feel transparency is important so you are able to make informed decisions, more detailed information about material and ingredient sources are available upon request.

 

If there is anything you would like to ask about a product you can contact us, we are always happy to assist.

 

Privacy & Safety


Guarding the privacy and safety of your data is very important to us. This Policy outlines what we collect about you and how we use and manage this data. It also outlines the choices you have about this data. Please read it carefully.


We collect your data in several ways including when you choose to share it with us and when you shop our online channels. Below describes what we collect, how we collect it and why.

 

Your email or phone number
When you shop our stores, we may ask for your email or phone number to contact you about your purchase.  If you agree, we may use it to contact you about your purchase (for example: to send you an e-receipt).


When you shop our website, or call our contact centre to make a purchase, we ask you for your 
contact information.  We need your contact information to give you updates about your order (for example:  to confirm your order, give you delivery information, etc.).


You may choose to receive marketing messages from us.  If you choose to receive marketing messages from us, we use your data to send you information about our products and services, like sales and contests. If at any time you would like us to update your information log into your account or to opt-out, just click unsubscribe on the bottom of the email delivered to you.

Other information about you, such as your name, address, and payment details

When you buy items from our website, app, or contact centre we ask for your name, billing address, payment details, and contact information. We need this information to:


- Process your order
- Deliver goods and services to you
- Process payments
- Communicate with you about the status of your order

 

When you contact us with a comment or question, we’ll ask for information that identifies you.    
We need this to promptly respond to you.


We may also use your feedback to improve our products and services.
If you post to our digital channels (such as reviews or pictures) we get the information you post.    
We use your feedback to improve your experience with our brand and to improve our products and services.


When you visit our website, we collect technical information such as:
- IP address
- Your browser type
- Your operating system
- How you browse or use our website  

We need this information to protect your data and our site.
We also use it to improve your experience and to improve our products and services.
We also use ‘cookies’ and similar tech to collect data about the pages you access or visit.
 

We want to connect with you where it is most convenient for you. We do not sell your personal data to third parties. 


How We Protect Your Data
The privacy and security of your data is important to us. We use digital and physical security and process controls to protect your data.


Holding Your Data
We need your data to fulfil our contracts with you, provide you great products and excellent service, and comply with some laws. We plan to keep your data until we no longer have a relationship with you or for as long as it is required by contract or law.

Your Rights
Our goal is to serve you. We know you want to control your data and you have the right to do so. 

You can ask us to correct your data or to delete some of it
You can ask for a copy of your data or info about what we collect, why, who we share it with, etc.
You can ask us to transfer data you gave us to other companies
You can ask us to stop using some data
You can ask us to stop sending you marketing
You can make a complaint to a local data protection authority
We plan to defend your rights and work with you to make sure you feel that your data is protected. If you have any questions regarding your rights, please Contact Us.

To keep you safe, we will need to verify your identity before we can assist you with these rights.

Policy Changes
We may update this Policy from time to time. We’ll post the new policy here. This Policy was last updated on 23 May 2018.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

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Midsummer Child 

Handmade Candles

EST 2017

2018 Midsummer Child